Grately Reviews connects to your Google Business Profile and uses AI to draft — or automatically publish — perfect responses to every review. 63% of businesses never respond. Don't be one of them.
No credit card required. Cancel anytime.
"Waited 45 minutes even with a reservation. Food was good but the service needs improvement."
"Hi Jessica, thank you for sharing this with us. A 45-minute wait with a reservation is completely unacceptable, and I sincerely apologize. I'd love to make this right — please reach out so we can offer you a better experience."
No technical setup required.
Link your Google Business Profile with one click. We request read + reply permissions.
Pick Professional, Friendly, or Formal. Grately learns your brand voice over time.
Starter: review drafts before posting. Pro: auto-publish immediately. You get notified either way.
One positive review recovery pays for months of Grately.
Perfect for single-location businesses
For multi-location or high-volume businesses